Transportation Services

Transportation is a critical part of living independently. Without it, members of our community are socially isolated from friends and family and face barriers to going to medical appointments and accessing important community resources. JF&CS and AgeWell have a network of highly recommended transportation providers, small and large, to provide options that match a wide range of needs. Riders should call 866-AGE-WELL (243-9355) to inquire about transportation.

Please schedule rides a week or more in advance, if possible.

JF&CS and AgeWell Atlanta provides transportation services through On The Go (a sister organization of Jewish Family Services San Diego) to provide monitored Lyft rides through their national call center. To enroll, riders must first call 866-AGE-WELL (243-9355) to provide contact, demographic, and credit card information.

Once enrolled, older adults or their caregivers can call On The Go at 844-487-7433 8 am to 10 pm to schedule rides, up to a week in advance. On The Go will set up the rides as well as send reminders, giving riders peace of mind. Subsidies may be available for those that qualify with a limit of 4 round trips/month.

New riders (who don't qualify for subsidies) should expect to pay $40 -$45 per trip.

To Register with On The Go

1. Call AgeWell 866-AGE-WELL (243-9355). An AgeWell concierge will set up your account, and get your ride scheduled.

2. Contact On The Go directly for all future rides.

Wheelchair Accessible Rides:

JF&CS provides rides to existing registered clients who must use a wheelchair, within eight miles of JF&CS.

Cancellation Fees

If you must cancel a scheduled ride, please call 866-AGE-WELL (243-9355) to let us know within 24 hours. There will be a $10 cancellation fee if rides are not cancelled within 24 hours.